Find Answers to Your Most Frequently Asked Questions


What is chiropractic?

A non-invasive, hands on approach to health care that focuses on restoring proper function to the nervous, skeletal and muscular systems of the body.

What is an adjustment?

A highly skilled and precise movement of a joint applied by hand. The adjustment loosens the joint and restores proper joint motion and optimizes function.

What alternative treatments may be provided?

Depending on your condition, other treatment methods may be employed such as Active Release Technique, Cox flexion-distraction, or pain control modalities such as ultrasound, interferential current, ice or heat.

What conditions does chiropractic treat?

Some of the most common conditions are back pain, neck pain, whiplash, headache, sprains/strains from daily activity, sports and work related injuries, postural correction from sitting at work and general health to sustain wellness and pain-free living.

Who visits a chiropractor?

People of all ages seek chiropractic care. From infants to the elderly, chiropractic care has been a safe and effective form of healthcare. Whether you are seeking to be free of pain or want to maintain the optimal function of your body and nervous system, chiropractic care could be for you.

What can I expect with a visit to the chiropractor?

The initial assessment contains a detailed health history and comprehensive physical exam to gather all the information needed to formulate a diagnosis and individualized treatment plan. If further information is required, such as X-rays, the Doctor of Chiropractic will provide a requisition to have the X-rays taken.

Does OHIP cover chiropractic, physiotherapy, or massage?

The Ministry of Health and Long Term Care in Ontario only provides coverage for X-rays that the Doctor of Chiropractic may request. At this time there is no provincial coverage for the services provided.

Do my extended health care (EHC) benefits cover chiropractic?

Chiropractic coverage is included in many extended health care plans under paramedical services. To verify your coverage, please contact your EHC provider or your employer.

Do you bill my EHC directly?

We are currently not set up to bill your EHC provider directly. You will be provided a receipt with all the information required to submit to your provider. In the event that you were involved in a motor vehicle accident, we are able to bill your automobile insurance directly.

How long will I need chiropractic care?

Each individual is different. The treatment recommendations will be based on such things as extent of the injury, duration of the injury and the nature of the injury. Your goals will be incorporated into the treatment plan as well. Whether you need pain relief or would like to sustain wellness, the appropriate treatment plan will be prepared for you.

Are your massage therapists registered?

Yes, the massage therapists at either location are registered (R.M.T.) and have a provider number that is printed on the statement for your EHC.

What type of massage do your massage therapists perform?

Our therapists employ a variety of techniques, including prenatal, infant, therapeutic, relaxation and craniosacral, to name a few.

Where are you located?

Our Laurelwood location is located at the corner of Fischer-Hallman and Columbia streets at the Laurelwood Shopping Centre.

What are your hours of operation?

Laurelwood Wellness Centre is open Monday to Saturday. We offer early morning and evening appointments for your convenience.

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Laurelwood Location


You can find the Laurelwood Wellness Centre at F118-155 Frobisher Drive. Free parking is available.

F118-155 Frobisher Drive
Waterloo, Ontario N2V 2E1

Telephone: 519-883-4188 519-883-4188


Monday: 9:00 AM - 6:30 PM
Tuesday: 9:00 AM - 6:30 PM
Wednesday: 7:30 AM - 6:00 PM
Thursday: 9:00 AM - 6:30 PM
Friday: 7:30 AM - 6:00 PM
Saturday: One Saturday per month by appointment only